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WestRock Shuttle
How Does it Work?
- Calls are accepted from 7:30 a.m. - 9:00 p.m. (Monday - Friday)
- Call 372-RIDE (7433) to reserve your pick-up/drop-off times and places, 24 hours in advance. You can do this for a single ride, round-trip or standing reservation. A standing reservation is the same pick-up and destination at the same time of day.
- Be ready at your pick-up time and watch for the WestRock van. The driver will not honk or come to your door. Or
- Get on a WestRock vehicle at a timepoint and tell the driver where you need to be dropped off. The driver will work your drop-off destination into the schedule.
Cancellations
There is a 2-hour minimum cancellation policy. If you find that you cannot make your scheduled ride, you must call 372-RIDE. There is an answering machine available to take calls from 9:00 p.m. to 7:30 a.m.
ADA
If you have special accessibility needs, please inform the scheduler when calling to make a reservation. Those with special accessibility needs must call in advance so that adequate transportation may be arranged. Those with valid ADA certification should schedule their rides through Links Paratransit (375-9607).
Holiday Schedules
On New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day, there will be no WestRock Service.
Transfers
- Transfers from the regular bus are accepted with additional 25 cents.
- If you need to transfer to the regular bus from a WestRock Shuttle - you must request and pay for the transfer at the time you board WestRock.
- You may transfer between zones on WestRock, but you will need to request and pay for the transfer when you board WestRock. You will need to give your driver the transfer when you board the vehicle you are transferring to.
Fare Information
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Cash Fare
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$1.25
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Monthly Pass
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25 cents and show pass
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Transfers
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10 cents
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*Children under 5 ride free with fare paying adult.
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More info...
FAQs About WestRock
WestRock Timepoints
Service Area Map
Back to WestRock Main Page
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